{
  "name": "Helpdesk Portal",
  "short_name": "Helpdesk",
  "description": "Enterprise Helpdesk & Ticketing Support Portal with Realtime Collaboration",
  "id": "/",
  "start_url": "/",
  "scope": "/",
  "display": "tabbed",
  "display_override": [
    "tabbed",
    "standalone",
    "window-controls-overlay",
    "minimal-ui"
  ],
  "tab_strip": {
    "home_tab": {
      "scope_patterns": [
        { "pathname": "/" }
      ]
    },
    "new_tab_button": {
      "url": "/chat"
    }
  },
  "launch_handler": {
    "client_mode": "auto"
  },
  "background_color": "#0d1118",
  "theme_color": "#5d87ff",
  "orientation": "any",
  "lang": "en",
  "categories": ["business", "productivity", "utilities"],
  "icons": [
    {
      "src": "/icon-192.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "/icon-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "/icon-maskable-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "maskable"
    }
  ],
  "shortcuts": [
    {
      "name": "Chat & Calls",
      "short_name": "Chat",
      "description": "Open real-time team chat and calls",
      "url": "/chat",
      "icons": [{ "src": "/icon-192.png", "sizes": "192x192" }]
    },
    {
      "name": "Calendar",
      "short_name": "Calendar",
      "description": "View calendar schedule",
      "url": "/calendar",
      "icons": [{ "src": "/icon-192.png", "sizes": "192x192" }]
    },
    {
      "name": "Tasks & Kanban",
      "short_name": "Tasks",
      "description": "View task boards",
      "url": "/tasks",
      "icons": [{ "src": "/icon-192.png", "sizes": "192x192" }]
    },
    {
      "name": "New Ticket",
      "short_name": "New Ticket",
      "description": "Create a new support ticket",
      "url": "/tickets/new",
      "icons": [{ "src": "/icon-192.png", "sizes": "192x192" }]
    }
  ],
  "prefer_related_applications": false
}